Refund & Cancellation | Ace Blend
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RETURN/ CANCELLATION POLICY

RETURN

The Company will not accept any returns nor initiate any refunds on purchase of the product unless:

If you have received products that are damaged or tampered with in transit. In this case, you must contact us within 24 hours on team@aceblend.com along with images of the damaged product. Our team will review the product and will investigate the same on our end.

If, based on examination the product is badly damaged we will arrange a reverse pick up/request you to return the product to us, and we will arrange a replacement with a new product.

CANCELLATION

Cancellations will be possible provided an order has not been shipped. Orders once shipped cannot be cancelled.

INSURANCE

The Company shall provide only transit insurance which shall be valid up to the time of acceptance of delivery of the products only.

SHIPPING, DELIVERY AND RETURNS

Aces Intact is working with high-speed logistics to provide the smoothest service we can. Due to unseen circumstances there can be issues that delay the process of shipping which can cause an indefinite delay. Our customer management team will contact you on this basis providing updates.

The Company shall provide free delivery/shipping on all products except in cases where shipments are to be made to remote areas/ not provided on the Website.

ELIGIBILITY

By using the information, you represent and warrant that you are at least 18 years old and are otherwise capable of entering into a contract under applicable Indian laws and you are not governed by any laws that exclude or limit the disclaimers set out herein.

ENROLLMENT / REGISTRATION

To access and/or use the Website, you will be required to provide certain personal information like your name, salutation, address, email address and mobile number. When you provide us with any information, the information has to be accurate and complete. Care must be taken to not impersonate anyone else or choose names that are offensive or that violate anyone’s rights. If you don’t follow these rules or if we believe the details are not correct, current, or complete, we have the unconditional right to refuse you access to or use of the Website, or take down any information or data posted by you.

You hereby authorise the Company and/or authorised third parties to retain the information shared by you for the purpose of using the Website and for updates/contact basis by the Company.

We will at all times assume (and by using this Website you warrant that) you have the legal capacity to enter into the agreement set out in the Terms of Use and that they will be legally enforceable against you to the maximum extent permitted by applicable law (i.e. that you are of sufficient age and mental capacity and are otherwise entitled to be legally bound in contract).

REPRESENTATIONS AND WARRANTIES

You represent and warrant that:

You will not delete or modify any content of the Website, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify.

The Company cannot and will not assure that other users are or will be complying with the foregoing rules or any other provisions of the Terms of Use, and, as between you and the Company, you hereby assume all risk of harm or injury resulting from any such lack of compliance.

All information, content and material contained in the Website is the Company’s copyrighted property. All trademarks, services marks, trade names, and trade dress are proprietary to the Company. No information, content or material from the Website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the Company’s express written permission.

You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Website or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the Website.

You will not (a) use any product or service available on the Website for commercial purposes of any kind, or (b) advertise or sell any products, services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind, or (c) use the Website in any way that is unlawful, or harms the Company or any other person or entity, as determined in the Company's sole discretion.

You will not engage in any form of antisocial, disrupting, or destructive acts, including “flaming”, “spamming”, “flooding”, “trolling”, “phishing” and “griefing” as those terms are commonly understood and used on the Internet. Further, you agree and acknowledge that:

The information, content and materials available on the Website are provided on an “as is” and “as available” basis. The Company and its affiliates, officers, employees, agents, partners and licensors disclaim all warranties of any kind, either express or implied, including but not limited to, implied warranties on merchantability, fitness for a particular purpose and non-infringement.

The Company shall make all reasonable efforts to display the products on the Website as accurately as possible. The Company does not warrant that product descriptions or other content are accurate, complete, reliable current or error free. The images provided on the Website are enlarged for demonstration purposes. While the Company makes every effort to ensure that the products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, the Company reserves the right to correct the error.

The Company does not warrant that the functions contained in content, information and materials on the Website, including, without limitation any third party sites or services linked to the Website will be uninterrupted, timely or error-free, that the defects will be rectified, or that the Website or the servers that make such content, information and materials available are free of viruses or other harmful components.
Any material downloaded or otherwise obtained through the website and / or services are accessed at your own risk, and you will be solely responsible for any damage or loss of data that results from such download to your computer system.

INDEMNITY

You hereby indemnify, defend and hold harmless the Company and all persons claiming under the Company (“Indemnified Persons”) from and against any and all losses, claims, demands, liabilities, damages, costs or expenses, including reasonable legal fees and expert witness fees, resulting from your breach of any of the provisions mentioned in these Terms of Use, representations or warranties, and/or infringement by you of materials, copyrights and/or trademarks, including any claims against you alleging misuse or unauthorized usage of the Website, data and content available on the Website and/or from your use of the Website.

JURISDICTION

The Terms of Use shall be governed by, construed and enforced in accordance with the laws of India. You hereby consent and submit to the exclusive jurisdiction of the courts of Mumbai, India and no other courts, for any action however so arising out of the Terms of Use.

COMMENTS OR QUESTIONS

If you have any questions, comments or concerns arising from the Website, the Privacy Policy or any other relevant terms and conditions, policies and notices or desires to provide input on the Website, material provided by another user or the use of the Website by another User, you may contact the Company at team@aceblend.com.